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Course Outline

Cases on Companies Discussed in the Book

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COURSE OUTLINE

Overview

The goal of Judo Strategy: Turning Your Competitors' Strength to Your Advantage is to help managers learn to compete more effectively with larger or stronger opponents. This is a challenge faced by businesses of all ages and sizes, ranging from tiny start-ups to established giants seeking to expand beyond their core.

The central message of Judo Strategy is that companies facing more powerful opponents should avoid head-to-head struggles and other trials of strength. Instead, by employing speed, agility, and creative strategic thinking, they can shape the dynamics of competition in ways that prevent rivals from taking full advantage of their superior strength. At its most effective, judo strategy can even transform an opponent's apparent advantages into strategic liabilities that undermine his or her ability to compete.

The book is based on research in a wide range of industries, including consumer goods (Drypers), retailing (Wal-Mart), airlines (Frontier Airlines), financial services (Charles Schwab), software (Intuit, Inktomi), and networking equipment (Juniper Networks).

Course Applications

Judo Strategy can be used as a three- or four-module sequence in undergraduate, MBA, and executive education courses on corporate strategy, strategy and technology, or strategy and entrepreneurship. It can also serve as the basis of a shorter elective focused on the issue of competing with stronger opponents.

Within a traditional course on competitive or corporate strategy, Judo Strategy can be used in a module on competitive dynamics. Some of the ideas from Judo Strategy are being taught in the core required course on competition and strategy in the first year of the Harvard Business School MBA program, as well as in the Advanced Management Program and in the Program for Management Development.

Suggested Case/Chapter Pairings [All cases can be purchased through HBS Publishing]

Selected chapters can be assigned to teach different aspects of judo strategy. The book chapters will help students to understand the theory and concepts, while specific cases allow the instructor to go into greater depth. Chapters 2, 3, 4, and 8 represent the core conceptual chapters, which can be used to aid in teaching the concepts of "movement," "balance," "leverage," and "sumo strategy," respectively.

Chapter 2: Movement.

The core idea in chapter 2 is that through movement, a company can best position itself for the battles that lie ahead. By making the most of agility and speed, you can undercut a stronger opponent's ability to compete on the basis of size and strength and seize a critical edge early in a bout. The following three techniques embody the different aspects of movement.

  • Don't Invite Attack (a.k.a. the puppy dog ploy)
    When you're relatively weak, you should avoid provoking stronger competitors into delivering a potentially fatal blow. Instead, you need to focus on reducing your rivals' temptation to attack. This technique will buy you time and space.
  • Define the Competitive Space
    Smaller size does not have to be a disadvantage if you can move quickly to define the competitive space. Use your freedom to maneuver to drive the competition in a direction that makes it hard for rivals to do what they do best. In this way, you can take away your opponents' most powerful weapons and give yourself a fighting chance.
  • Follow Through Fast
    By defining-or redefining-the competitive space, you may secure a lead over potential rivals, but eventually they'll start to catch on. So you need to make the most of any advantage gained to establish a strong stable position. Often this involves a delicate balancing act-building speed without becoming overextended.

Cases

Bitter Competition: The Holland Sweetener Co. vs. NutraSweet (A), 9-794-079
Bitter Competition: The Holland Sweetener Co. vs. NutraSweet (B), 9-794-080
Bitter Competition: The Holland Sweetener Co. vs. NutraSweet (C), 9-794-081
Bitter Competition: The Holland Sweetener Co. vs. NutraSweet (D), 9-794-082
Bitter Competition: The Holland Sweetener Co. vs. NutraSweet (E), 9-794-083
Bitter Competition: The Holland Sweetener Co. vs. NutraSweet (F), 9-794-084
Bitter Competition: The Holland Sweetener Co. vs. NutraSweet (G), 9-794-085
Capital One Financial Corporation, 1-700-124

Additional Cases

Scott Cook and Intuit, 9-396-282
Dogfight over Europe: Ryanair (A), 9-700-115
Dogfight over Europe: Ryanair (B), 9-700-116
Dogfight over Europe: Ryanair (C), 9-700-117

Teaching Objectives

The teaching objectives of this chapter are to: 1) expose students to the advantages of keeping a low profile early in a competitive battle and the problems of provoking retaliation by "mooning the giant"; 2) explore the advantages of segmenting the market in unique ways; and 3) highlight the importance of scaling an organization as quickly as possible to take advantage of first mover advantages and potential network effects.

Ideal Cases

Bitter Competition: Holland Sweetener vs. NutraSweet Company is a great series of cases for teaching about the dangers of attacking a superior competitor head-on. While it is a "negative lesson," it illustrates the importance of the puppy dog ploy when entering a market dominated by a large, powerful incumbent. By contrast, Capital One Financial Corporation is a positive example of defining the competitive space and following through fast, while operating under the radar screen.

The case on Scott Cook and Intuit allows for a discussion of how Intuit "defined the competitive space" within the personal financial software world; the case on RyanAir explores RyanAir's initial failures when it failed to play the puppy dog and attacked British Airways head-on. RyanAir then fundamentally repositions the company (a strategic move which we describe as Ukemi in Chapter 3).

Available Teaching Notes

Bitter Competition: The Holland Sweetener Co. vs. NutraSweet (A)-(G), 5-795-164
Dogfight over Europe: Ryanair (A), (B), and (C), 5-701-090

Chapter 3: Balance.

In judo strategy, balance serves both defensive and offensive goals, often at the same time. Preserving your balance is central to avoiding defeat. But in judo strategy, balance is about more than staying on your feet. In mastering the principle of balance, you also learn to rechannel your opponent's attack and stay on the offensive. By understanding the following three techniques, you can incorporate balance into your strategy.

  • Grip Your Opponent
    In the course of most contests, there comes a time when movement loses its power to avert a direct attack. That's when you need to decide how you're going to engage your competition. By partnering with opponents, you can strengthen your position and limit their room to maneuver while postponing, diverting, or even preempting efforts to attack you head-on. But as you get in close, make sure that you protect your options and set your own limits.
  • Avoid Tit-for-Tat
    When competing with stronger players, meeting force with force is a quick route to defeat. Resisting every move will wear you down, put you on the defensive, and recast the competition as a trial of strength-the game that you're least likely to win. So rather than get dragged into a war of attrition, stay on the offensive and respond to attackers on your own terms.
  • Push When Pulled
    If you're up against an irresistible force, first give way-and then harness that force to your own ends. Look for ways to capture your opponent's momentum and ride it where you want to go. Build on your competitors' products, services, or technology, and embrace their moves. With "push when pulled," you're moving closer to leverage by using your competitor's strength to advance your position.

Cases

eBay, Inc., 9-700-007 The Browser Wars: 1994-1998, 9-798-094

Additional Cases

Leadership Online: Barnes & Noble vs. Amazon.com (A), 9-798-063
Leadership Online: Barnes & Noble vs. Amazon.com (B), 9-701-085
Wal-Mart Stores, Inc., 9-794-024
Novell: World's Largest Network Software Company, 9-300-038

Teaching Objectives

The teaching objectives of this chapter are to explore: 1) how to minimize conflict with a larger competitor by finding ways to cooperate; 2) how to avoid head-to-head responses (tit-for-tat), but at the same time, remain on the offensive; and 3) how to push (or pull) your competitors off-balance by turning their momentum to your advantage. Ideal Cases eBay is the best case to teach about gripping competitors and potential competitors as well as an excellent example of avoiding tit-for-tat. The case describes in some detail the early alliances with AOL (which we use in the book as an example of gripping), and the repeated attacks by Yahoo!, Amazon, and Microsoft. The eBay case allows for a more general strategy discussion of online auctions as well. For teaching "pushed when pulled," the Browser Wars case allows for an indepth discussion of both Netscape's strategy to become a dominant player early in the browser business and Microsoft's brilliant response. The case outlines how Microsoft decided to "embrace and extend" Netscape's strategy, which is a variation of push when pulled. Microsoft, with very judo-like moves, announced that it was too "weak" to compete with Netscape head-to-head in the early days when Netscape had 90% market share; instead, it needed to embrace all of Netscape's standards and technology and then work to extend them.

The Amazon.com case also allows for discussion of balance techniques in the context of Amazon.com's competition with Barnes and Noble, and the Wal-Mart case can be used to examine push when pulled. Finally, the Novell case is an extended example of going head-to-head (the opposite of avoiding tit-for-tat).

Available Teaching Notes

The Browser Wars: 1994-1998, 5-700-046
Leadership Online: Barnes & Noble vs. Amazon.com (A), 5-798-119
Wal-Mart Stores, Inc., 5-395-225
Novell: World's Largest Network Software Company, 5-301-068

Chapter 4: Leverage.

Leverage lies in identifying the things that your opponent holds most dear and then forcing him to choose between destroying those resources and responding to your attack. The following three techniques will help you find your opponent's points of vulnerability.

  • Leverage Your Opponent's Assets · The idea behind this technique is simple. Launch an assault that transforms a competitor's assets into hostages or handicaps that make it difficult for him to respond. By exercising leverage, you can make it nearly impossible for even a stronger opponent to counter your attack.
  • Leverage Your Opponent's Partners Many powerful competitors have built up networks of suppliers, distributors, and complementors who are a significant source of strength. But by exploiting differences among them, you can turn a rival's partners into false friends. Set old allies at odds by creating situations where their interests are no longer aligned.
  • Leverage Your Opponent's Competitors By turning the ability to work with your opponent's competitors into a source of strategic advantage, you can make it doubly difficult for a rival to respond to your moves. Even if your opponent has enough flexibility to try to follow your lead, convincing his competitors to cooperate will be an uphill climb.

Cases

Cola Wars Continue: Coke vs. Pepsi in the 1990s, 9-794-055
Matching Dell, 9-799-158
Merrill Lynch: Integrated Choice, 9-500-090

Additional Cases

Power Play (A): Nintendo in 8-bit Video Games, 9-795-102
Power Play (B): Sega in 16-bit Video Games, 9-795-103
Southwest Airlines-1993 (A), 9-694-023
Southwest Airlines-1993 (B), 9-394-126
CNET-2000, 9-800-284

Teaching Objectives

The teaching objective of chapter 4 is to explore the different ways a judo master can exploit leverage to bring down a larger, more powerful player. The three cases examine: 1) how a company's historical strategy and assets can be liabilities; 2) how a company's partners can limit its degrees of freedom and reduce its ability to respond effectively; and 3) how new companies can force their competitors to cannibalize themselves or lose market share.

Ideal Cases

The Cola Wars Continue case is an ideal example of how a dominant player (Coke) must deal with a smaller, more aggressive competitor (Pepsi) over a long period of time. The case allows the instructor to examine Coke's historical advantages in the soft drink market, and why it was so hard for Pepsi to break in. Much of the discussion can then build on the theme of why Pepsi was able to establish itself as strong number two after almost fifty years of failure. This case also goes into numerous judo tactics which are not discussed in the book. Similarly, Matching Dell examines the difficulty that Dell's competitors face in trying to match Dell's strategy. Students can calculate the cost differentials between Dell and its competitors, which underscore how and why Dell was able to leverage its competitors' historical strategies in distribution and manufacturing. Finally, the Merrill Lynch case looks at how Merrill responded to Charles Schwab and how it dealt with the problems of cannibalization. This case looks at the "object" of judo strategy, rather than the protagonist.

Several additional cases can be used to augment the discussion of leverage. The Power Play (A) and (B) cases, for example, illustrate classic examples of leverage, where new competitors bring out new products, forcing incumbents to cannibalize themselves. Similarly, the Southwest Airlines case, much like Matching Dell, looks at how Southwest built an airline system which leveraged the incumbents' historical investments in hub-and-spoke networks. And CNET (which is covered in Chapter 7 of Judo Strategy) looks at how the current leader in online technology news put its competitors, Ziff-Davis and IDG, into a classic cannibalization dilemma by leveraging their historical customer base and existing assets in magazines.

Available Teaching Notes

Cola Wars Continue: Coke vs. Pepsi in the 1990s, 5-794-143
Matching Dell, 5-700-084 Merrill Lynch: Integrated Choice, 5-500-097
Power Play (A): Nintendo in 8-bit Video Games, 5-795-167
Power Play (B): Sega in 16-bit Video Games, 5-795-183 CNET-2000, 5-801-195

Chapter 8: Sumo Strategy.

The core idea in chapter 8 is that companies have two basic alternatives for responding to a judo master: they can use judo to respond to judo and win through superior technique; or if they are large and powerful, they can try to change the rules and force head-to-head competition, which we call sumo strategy. The following three techniques embody the essence of sumo strategy. ·

  • Unnerve the Competition
    When you're relatively strong, you want to use psychology and perception to weaken your competitors (or their resolve) before they get established. Large companies can use price signaling, capacity signaling, and "fear, uncertainty and doubt," (a.k.a. FUD) to intimidate a competitor or freeze the customers without taking real action in the marketplace.
  • Lock'em Up
    If smaller competitors cannot be frozen out of the game, large competitors can use their size and strength to dominate the competition. Sumo strategists can try to segment the market by creating ighting brands and targeting retaliation. Alternatively, large players can use their scale or scope to offer bundled products and services that smaller, judo strategies may not be able to match. They can also outspend their opponents on marketing or R&D and lock up partners who might be critical to their competitors' success.
  • Remember the Rules
    Finally, it is critical that sumo strategists learn that not everything is fair inlove and war-or in competitive strategy. Large players, especially those with dominant market shares, must be careful to know the rules and embed them deeply in their corporate cultures. Antitrust regulation is a real threat that can stop a judo strategist in its tracks.

Cases

DuPont's Titanium Dioxide Business (A), 9-390-112
DuPont's Titanium Dioxide Business (B), 9-390-114
DuPont's Titanium Dioxide Business (C), 9-390-115
DuPont's Titanium Dioxide Business (D), 9-390-116
DuPont's Titanium Dioxide Business (E), 9-390-117
DuPont's Titanium Dioxide Business (F), 9-797-078
Pepsi vs. Coke in Venezuela, BAB023 Microsoft-2000, 9-700-071

Additional Cases

Competition Policy in the European Union and the Power of Microsoft, 9-701-043

Teaching Objectives

The purpose of teaching a module around sumo strategy is to examine the tactics of large, powerful companies trying to compete against judo strategists. A module on sumo strategy has three specific objectives: 1) to demonstrate how companies can use price signaling and other types of signaling to minimize competition; 2) to show how large companies can use their balance sheets to reverse successes by smaller companies; and 3) to illustrate the antitrust problems a company can encounter waging an all-out campaign against smaller competitors.

Ideal Cases

DuPont's strategy in Titanium Dioxide Business is a classic case in capacity signaling. While the data are somewhat dated, the case is still the best vehicle for illustrating how a company can calculate demand and capacity within its industry, and then use announcements of capacity additions to reduce its competitors' incentives to expand. Pepsi vs. Coke in Venezuela looks at the flip side of the Cola Wars case by exploring how the dominant player can strike back against an upstart by buying its way into a market. In Venezuela, Pepsi had a dominant position historically by virtue of its relationship with the largest bottler in the country. Rather than try to compete against the bottler, Coke took advantage of its strong balance sheet to buy the bottler and effectively steal all of Pepsi's market share over night. Finally, in Microsoft 2000 as well as Competition Policy in the European Union cases, one can examine how Microsoft has used its market power and why antitrust authorities have attacked the company. +- All cases can be purchased at HBS Publishing.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
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HBS CASES ON COMPANIES DISCUSSED IN THE BOOK

(All cases can be purchased from HBS Publishing.)

Chapter 2: Movement

The Puppy Dog Ploy

  • Capital One Financial Corporation, 700-124
  • People Express, Introduction, Video, 885-515
  • People Express (A), 483-103
  • People Express—March 1984, 487-043
  • People Express—May 1985, 487-044
  • People Express, Update—January 1989, 489022
  • People Express Airlines: Rise and Decline, 490-012
  • People Express Philosophy: Interview with Don Burr, Video, 890-507
  • People Express Decline: Interview with Don Burr, Video, 890-508
Define the Competitive Space
  • Scott Cook and Intuit, 396-282
  • Inktomi: Scaling the Internet, 699-156
Follow Through Fast
  • The Browser Wars—1994-1998, 798-094
  • Netscape Communications Corp. in 1997, SM42

Chapter 3: Balance

Grip Your Opponent
  • Amazon.com—2000, 801-194
  • eBay, Inc., 700-007
  • Meg Whitman at eBay, Inc. (A), 401-024
Avoid Tit-for-Tat
  • Novell: World's Largest Network Software Company, 300-038
  • eBay, Inc., 700-007
  • Meg Whitman at eBay, Inc. (A), 401-024

Push When Pulled

  • Wal-Mart Stores' Discount Operations, 387-018
  • Wal-Mart Update—1992, 793-070
  • Microsoft—2000, 700-071
  • Microsoft Goes Online: MSN—1996, 798-019
  • Microsoft Goes Online: MSN—1997, 798-035
  • Microsoft Goes Online: MSN—1998, 798-108
  • Charles Schwab: A Category of One, 700-043
  • Charles Schwab Corp. (A), 300-024
  • Charles Schwab Corp. (B), 300-025
  • The Charles Schwab Corp.: A Presentation by David Pottruck, Co-CEO, 300-057
  • Dogfight over Europe: Ryanair (A), 700-115
  • Dogfight over Europe: Ryanair (B), 700-116
  • Dogfight over Europe: Ryanair (C), 700-117

Chapter 4: Leverage

Leverage Your Opponent’s Assets
  • Power Play (A): Nintendo in 8-bit Video Games, 795-102
  • Power Play (B): Sega in 16-bit Video Games, 795-103
  • Southwest Airlines—1993 (Abridged Update), 395-025
  • Southwest Airlines—1993 (A), 694-023
  • Southwest Airlines—1993 (B), 394-126
  • Southwest Airlines (C), 575-118
  • Southwest Airlines (D), 575-135

Leverage Your Opponent’s Partners

  • A Hundred-Year War: Coke vs. Pepsi—1890s-1990s, 799-117
  • Coca-Cola vs. Pepsi-Cola and the Soft Drink Industry, 391-179
  • Dell Computer Corp., 596-058
  • Matching Dell, 799-158

Leverage Your Opponent’s Competitors

  • Netscape Communications Corp. in 1997, SM42
  • The Browser Wars—1994-1998, 798-094
  • The World VCR Industry, 387-098
  • Retail Financial Services in 1998: Charles Schwab, 799-052
  • Retail Financial Services in 1998: Fidelity Investments, 799-053
Chapter 5: Palm Computing
  • Palm Computing, Inc. (A), 396-245
  • Palm Computing, Inc.—1995: Financing Challenges, 898-090
  • Palm Computing: The Pilot Organizer, 599-040
  • Handspring, 801-112

Chapter 7: CNET Networks

  • CNET 2000, 9-800-284

Chapter 8: Sumo Strategy

Unnerve the Competition
  • Du Pont’s Titanium Dioxide Business (A), 390-112
  • Du Pont's Titanium Dioxide Business (B), 390-114
  • Du Pont's Titanium Dioxide Business (C), 390-115
  • Du Pont's Titanium Dioxide Business (D), 390-116
  • Du Pont’s Titanium Dioxide Business (E), 390-117
  • Du Pont's Titanium Dioxide Business (F), 797-078
Lock ‘Em Up
  • Pepsi vs. Coke in Venezuela, BAB023
  • Newell Co.: Corporate Strategy, 799-139
  • Microsoft—2000, 700-071
  • The Browser Wars—1994-1998, 798-094
 

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