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COURSE
OUTLINE
Overview
The goal
of Judo Strategy: Turning Your Competitors' Strength to Your
Advantage is to help managers learn to compete more effectively
with larger or stronger opponents. This is a challenge faced by
businesses of all ages and sizes, ranging from tiny start-ups
to established giants seeking to expand beyond their core.
The central
message of Judo Strategy is that companies facing more powerful
opponents should avoid head-to-head struggles and other trials
of strength. Instead, by employing speed, agility, and creative
strategic thinking, they can shape the dynamics of competition
in ways that prevent rivals from taking full advantage of their
superior strength. At its most effective, judo strategy can even
transform an opponent's apparent advantages into strategic liabilities
that undermine his or her ability to compete.
The book
is based on research in a wide range of industries, including
consumer goods (Drypers), retailing (Wal-Mart), airlines (Frontier
Airlines), financial services (Charles Schwab), software (Intuit,
Inktomi), and networking equipment (Juniper Networks).
Course Applications
Judo Strategy
can be used as a three- or four-module sequence in undergraduate,
MBA, and executive education courses on corporate strategy, strategy
and technology, or strategy and entrepreneurship. It can also
serve as the basis of a shorter elective focused on the issue
of competing with stronger opponents.
Within a
traditional course on competitive or corporate strategy, Judo
Strategy can be used in a module on competitive dynamics. Some
of the ideas from Judo Strategy are being taught in the core required
course on competition and strategy in the first year of the Harvard
Business School MBA program, as well as in the Advanced Management
Program and in the Program for Management Development.
Suggested Case/Chapter
Pairings [All cases can be purchased through HBS
Publishing]
Selected
chapters can be assigned to teach different aspects of judo strategy.
The book chapters will help students to understand the theory
and concepts, while specific cases allow the instructor to go
into greater depth. Chapters 2, 3, 4, and 8 represent the core
conceptual chapters, which can be used to aid in teaching the
concepts of "movement," "balance," "leverage," and "sumo strategy,"
respectively.
Chapter 2: Movement.
The core
idea in chapter 2 is that through movement, a company can best
position itself for the battles that lie ahead. By making the
most of agility and speed, you can undercut a stronger opponent's
ability to compete on the basis of size and strength and seize
a critical edge early in a bout. The following three techniques
embody the different aspects of movement.
-
Don't Invite Attack (a.k.a. the puppy dog ploy)
When
you're relatively weak, you should avoid provoking stronger
competitors into delivering a potentially fatal blow. Instead,
you need to focus on reducing your rivals' temptation to attack.
This technique will buy you time and space.
-
Define
the Competitive Space
Smaller size does not have to be a disadvantage if you can move
quickly to define the competitive space. Use your freedom to
maneuver to drive the competition in a direction that makes
it hard for rivals to do what they do best. In this way, you
can take away your opponents' most powerful weapons and give
yourself a fighting chance.
-
Follow
Through Fast
By defining-or redefining-the competitive space, you may secure
a lead over potential rivals, but eventually they'll start to
catch on. So you need to make the most of any advantage gained
to establish a strong stable position. Often this involves a
delicate balancing act-building speed without becoming overextended.
Cases
Bitter Competition:
The Holland Sweetener Co. vs. NutraSweet (A), 9-794-079
Bitter Competition: The Holland Sweetener Co. vs. NutraSweet (B),
9-794-080
Bitter Competition: The Holland Sweetener Co. vs. NutraSweet (C),
9-794-081
Bitter Competition: The Holland Sweetener Co. vs. NutraSweet (D),
9-794-082
Bitter Competition: The Holland Sweetener Co. vs. NutraSweet (E),
9-794-083
Bitter Competition: The Holland Sweetener Co. vs. NutraSweet (F),
9-794-084
Bitter Competition: The Holland Sweetener Co. vs. NutraSweet (G),
9-794-085
Capital One Financial Corporation, 1-700-124
Additional Cases
Scott Cook
and Intuit, 9-396-282
Dogfight over Europe: Ryanair (A), 9-700-115
Dogfight over Europe: Ryanair (B), 9-700-116
Dogfight over Europe: Ryanair (C), 9-700-117
Teaching Objectives
The teaching
objectives of this chapter are to: 1) expose students to the advantages
of keeping a low profile early in a competitive battle and the
problems of provoking retaliation by "mooning the giant"; 2) explore
the advantages of segmenting the market in unique ways; and 3)
highlight the importance of scaling an organization as quickly
as possible to take advantage of first mover advantages and potential
network effects.
Ideal Cases
Bitter Competition:
Holland Sweetener vs. NutraSweet Company is a great series of
cases for teaching about the dangers of attacking a superior competitor
head-on. While it is a "negative lesson," it illustrates the importance
of the puppy dog ploy when entering a market dominated by a large,
powerful incumbent. By contrast, Capital One Financial Corporation
is a positive example of defining the competitive space and following
through fast, while operating under the radar screen.
The case
on Scott Cook and Intuit allows for a discussion of how Intuit
"defined the competitive space" within the personal financial
software world; the case on RyanAir explores RyanAir's initial
failures when it failed to play the puppy dog and attacked British
Airways head-on. RyanAir then fundamentally repositions the company
(a strategic move which we describe as Ukemi in Chapter 3).
Available Teaching
Notes
Bitter Competition:
The Holland Sweetener Co. vs. NutraSweet (A)-(G), 5-795-164
Dogfight over Europe: Ryanair (A), (B), and (C), 5-701-090
Chapter 3: Balance.
In judo
strategy, balance serves both defensive and offensive goals, often
at the same time. Preserving your balance is central to avoiding
defeat. But in judo strategy, balance is about more than staying
on your feet. In mastering the principle of balance, you also
learn to rechannel your opponent's attack and stay on the offensive.
By understanding the following three techniques, you can incorporate
balance into your strategy.
-
Grip
Your Opponent
In the course of most contests, there comes a time when movement
loses its power to avert a direct attack. That's when you need
to decide how you're going to engage your competition. By partnering
with opponents, you can strengthen your position and limit their
room to maneuver while postponing, diverting, or even preempting
efforts to attack you head-on. But as you get in close, make
sure that you protect your options and set your own limits.
-
Avoid
Tit-for-Tat
When
competing with stronger players, meeting force with force is
a quick route to defeat. Resisting every move will wear you
down, put you on the defensive, and recast the competition as
a trial of strength-the game that you're least likely to win.
So rather than get dragged into a war of attrition, stay on
the offensive and respond to attackers on your own terms.
-
Push
When Pulled
If you're up against an irresistible force, first give way-and
then harness that force to your own ends. Look for ways to capture
your opponent's momentum and ride it where you want to go. Build
on your competitors' products, services, or technology, and
embrace their moves. With "push when pulled," you're moving
closer to leverage by using your competitor's strength to advance
your position.
Cases
eBay, Inc.,
9-700-007 The Browser Wars: 1994-1998, 9-798-094
Additional Cases
Leadership
Online: Barnes
& Noble vs. Amazon.com (A), 9-798-063
Leadership Online: Barnes & Noble vs. Amazon.com (B), 9-701-085
Wal-Mart Stores, Inc., 9-794-024
Novell: World's Largest Network Software Company, 9-300-038
Teaching Objectives
The
teaching objectives of this chapter are to explore: 1) how to
minimize conflict with a larger competitor by finding ways to
cooperate; 2) how to avoid head-to-head responses (tit-for-tat),
but at the same time, remain on the offensive; and 3) how to push
(or pull) your competitors off-balance by turning their momentum
to your advantage. Ideal Cases eBay is the best case to teach
about gripping competitors and potential competitors as well as
an excellent example of avoiding tit-for-tat. The case describes
in some detail the early alliances with AOL (which we use in the
book as an example of gripping), and the repeated attacks by Yahoo!,
Amazon, and Microsoft. The eBay case allows for a more general
strategy discussion of online auctions as well. For teaching "pushed
when pulled," the Browser Wars case allows for an indepth discussion
of both Netscape's strategy to become a dominant player early
in the browser business and Microsoft's brilliant response. The
case outlines how Microsoft decided to "embrace and extend" Netscape's
strategy, which is a variation of push when pulled. Microsoft,
with very judo-like moves, announced that it was too "weak" to
compete with Netscape head-to-head in the early days when Netscape
had 90% market share; instead, it needed to embrace all of Netscape's
standards and technology and then work to extend them.
The Amazon.com
case also allows for discussion of balance techniques in the context
of Amazon.com's competition with Barnes and Noble, and the Wal-Mart
case can be used to examine push when pulled. Finally, the Novell
case is an extended example of going head-to-head (the opposite
of avoiding tit-for-tat).
Available Teaching
Notes
The Browser
Wars: 1994-1998, 5-700-046
Leadership Online: Barnes & Noble vs. Amazon.com (A), 5-798-119
Wal-Mart Stores, Inc., 5-395-225
Novell: World's Largest Network Software Company, 5-301-068
Chapter 4: Leverage.
Leverage
lies in identifying the things that your opponent holds most dear
and then forcing him to choose between destroying those resources
and responding to your attack. The following three techniques
will help you find your opponent's points of vulnerability.
-
Leverage
Your Opponent's Assets · The idea behind this technique is simple.
Launch an assault that transforms a competitor's assets into
hostages or handicaps that make it difficult for him to respond.
By exercising leverage, you can make it nearly impossible for
even a stronger opponent to counter your attack.
-
Leverage
Your Opponent's Partners Many powerful competitors have built
up networks of suppliers, distributors, and complementors who
are a significant source of strength. But by exploiting differences
among them, you can turn a rival's partners into false friends.
Set old allies at odds by creating situations where their interests
are no longer aligned.
-
Leverage
Your Opponent's Competitors By turning the ability to work with
your opponent's competitors into a source of strategic advantage,
you can make it doubly difficult for a rival to respond to your
moves. Even if your opponent has enough flexibility to try to
follow your lead, convincing his competitors to cooperate will
be an uphill climb.
Cases
Cola Wars
Continue: Coke vs. Pepsi in the 1990s, 9-794-055
Matching Dell, 9-799-158
Merrill Lynch: Integrated Choice, 9-500-090
Additional
Cases
Power Play
(A): Nintendo in 8-bit Video Games, 9-795-102
Power Play (B): Sega in 16-bit Video Games, 9-795-103
Southwest Airlines-1993 (A), 9-694-023
Southwest Airlines-1993 (B), 9-394-126
CNET-2000, 9-800-284
Teaching Objectives
The teaching
objective of chapter 4 is to explore the different ways a judo
master can exploit leverage to bring down a larger, more powerful
player. The three cases examine: 1) how a company's historical
strategy and assets can be liabilities; 2) how a company's partners
can limit its degrees of freedom and reduce its ability to respond
effectively; and 3) how new companies can force their competitors
to cannibalize themselves or lose market share.
Ideal Cases
The Cola
Wars Continue case is an ideal example of how a dominant player
(Coke) must deal with a smaller, more aggressive competitor (Pepsi)
over a long period of time. The case allows the instructor to
examine Coke's historical advantages in the soft drink market,
and why it was so hard for Pepsi to break in. Much of the discussion
can then build on the theme of why Pepsi was able to establish
itself as strong number two after almost fifty years of failure.
This case also goes into numerous judo tactics which are not discussed
in the book. Similarly, Matching Dell examines the difficulty
that Dell's competitors face in trying to match Dell's strategy.
Students can calculate the cost differentials between Dell and
its competitors, which underscore how and why Dell was able to
leverage its competitors' historical strategies in distribution
and manufacturing. Finally, the Merrill Lynch case looks at how
Merrill responded to Charles Schwab and how it dealt with the
problems of cannibalization. This case looks at the "object" of
judo strategy, rather than the protagonist.
Several additional
cases can be used to augment the discussion of leverage. The Power
Play (A) and (B) cases, for example, illustrate classic examples
of leverage, where new competitors bring out new products, forcing
incumbents to cannibalize themselves. Similarly, the Southwest
Airlines case, much like Matching Dell, looks at how Southwest
built an airline system which leveraged the incumbents' historical
investments in hub-and-spoke networks. And CNET (which is covered
in Chapter 7 of Judo Strategy) looks at how the current leader
in online technology news put its competitors, Ziff-Davis and
IDG, into a classic cannibalization dilemma by leveraging their
historical customer base and existing assets in magazines.
Available
Teaching Notes
Cola Wars
Continue: Coke vs. Pepsi in the 1990s, 5-794-143
Matching Dell, 5-700-084 Merrill Lynch: Integrated Choice, 5-500-097
Power Play (A): Nintendo in 8-bit Video Games, 5-795-167
Power Play (B): Sega in 16-bit Video Games, 5-795-183 CNET-2000,
5-801-195
Chapter 8: Sumo Strategy.
The core
idea in chapter 8 is that companies have two basic alternatives
for responding to a judo master: they can use judo to respond
to judo and win through superior technique; or if they are large
and powerful, they can try to change the rules and force head-to-head
competition, which we call sumo strategy. The following three
techniques embody the essence of sumo strategy. ·
-
Unnerve
the Competition
When you're relatively strong, you want to use psychology and
perception to weaken your competitors (or their resolve) before
they get established. Large companies can use price signaling,
capacity signaling, and "fear, uncertainty and doubt," (a.k.a.
FUD) to intimidate a competitor or freeze the customers without
taking real action in the marketplace.
-
Lock'em
Up
If smaller competitors cannot be frozen out of the game, large
competitors can use their size and strength to dominate the
competition. Sumo strategists can try to segment the market
by creating ighting brands and targeting retaliation. Alternatively,
large players can use their scale or scope to offer bundled
products and services that smaller, judo strategies may not
be able to match. They can also outspend their opponents on
marketing or R&D and lock up partners who might be critical
to their competitors' success.
-
Remember
the Rules
Finally, it
is critical that sumo strategists learn that not everything is
fair inlove and war-or in competitive strategy. Large players,
especially those with dominant market shares, must be careful
to know the rules and embed them deeply in their corporate cultures.
Antitrust regulation is a real threat that can stop a judo strategist
in its tracks.
Cases
DuPont's
Titanium Dioxide Business (A), 9-390-112
DuPont's Titanium Dioxide Business (B), 9-390-114
DuPont's Titanium Dioxide Business (C), 9-390-115
DuPont's Titanium Dioxide Business (D), 9-390-116
DuPont's Titanium Dioxide Business (E), 9-390-117
DuPont's Titanium Dioxide Business (F), 9-797-078
Pepsi vs. Coke in Venezuela, BAB023 Microsoft-2000, 9-700-071
Additional
Cases
Competition
Policy in the European Union and the Power of Microsoft, 9-701-043
Teaching
Objectives
The purpose
of teaching a module around sumo strategy is to examine the tactics
of large, powerful companies trying to compete against judo strategists.
A module on sumo strategy has three specific objectives: 1) to
demonstrate how companies can use price signaling and other types
of signaling to minimize competition; 2) to show how large companies
can use their balance sheets to reverse successes by smaller companies;
and 3) to illustrate the antitrust problems a company can encounter
waging an all-out campaign against smaller competitors.
Ideal
Cases
DuPont's
strategy in Titanium Dioxide Business is a classic case in capacity
signaling. While the data are somewhat dated, the case is still
the best vehicle for illustrating how a company can calculate
demand and capacity within its industry, and then use announcements
of capacity additions to reduce its competitors' incentives to
expand. Pepsi vs. Coke in Venezuela looks at the flip side of
the Cola Wars case by exploring how the dominant player can strike
back against an upstart by buying its way into a market. In Venezuela,
Pepsi had a dominant position historically by virtue of its relationship
with the largest bottler in the country. Rather than try to compete
against the bottler, Coke took advantage of its strong balance
sheet to buy the bottler and effectively steal all of Pepsi's
market share over night. Finally, in Microsoft 2000 as well as
Competition Policy in the European Union cases, one can examine
how Microsoft has used its market power and why antitrust authorities
have attacked the company. +- All cases can be purchased at HBS
Publishing.
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HBS
CASES ON COMPANIES DISCUSSED IN THE BOOK
- Capital
One Financial Corporation, 700-124
- People
Express, Introduction, Video, 885-515
- People
Express (A), 483-103
- People
Express—March 1984, 487-043
- People
Express—May 1985, 487-044
- People
Express, Update—January 1989, 489022
- People
Express Airlines: Rise and Decline, 490-012
- People
Express Philosophy: Interview with Don Burr, Video, 890-507
- People
Express Decline: Interview with Don Burr, Video, 890-508
Define
the Competitive Space
- Scott
Cook and Intuit, 396-282
- Inktomi:
Scaling the Internet, 699-156
Follow
Through Fast
- The Browser
Wars—1994-1998, 798-094
- Netscape
Communications Corp. in 1997, SM42
Chapter
3: Balance
Grip
Your Opponent
- Amazon.com—2000,
801-194
- eBay,
Inc., 700-007
- Meg Whitman
at eBay, Inc. (A), 401-024
Avoid Tit-for-Tat
- Novell:
World's Largest Network Software Company, 300-038
- eBay,
Inc., 700-007
- Meg Whitman
at eBay, Inc. (A), 401-024
Push When
Pulled
- Wal-Mart
Stores' Discount Operations, 387-018
- Wal-Mart
Update—1992, 793-070
- Microsoft—2000,
700-071
- Microsoft
Goes Online: MSN—1996, 798-019
- Microsoft
Goes Online: MSN—1997, 798-035
- Microsoft
Goes Online: MSN—1998, 798-108
- Charles
Schwab: A Category of One, 700-043
- Charles
Schwab Corp. (A), 300-024
- Charles
Schwab Corp. (B), 300-025
- The Charles
Schwab Corp.: A Presentation by David Pottruck, Co-CEO, 300-057
- Dogfight
over Europe: Ryanair (A), 700-115
- Dogfight
over Europe: Ryanair (B), 700-116
- Dogfight
over Europe: Ryanair (C), 700-117
Chapter
4: Leverage
Leverage
Your Opponent’s Assets
- Power
Play (A): Nintendo in 8-bit Video Games, 795-102
- Power
Play (B): Sega in 16-bit Video Games, 795-103
- Southwest
Airlines—1993 (Abridged Update), 395-025
- Southwest
Airlines—1993 (A), 694-023
- Southwest
Airlines—1993 (B), 394-126
- Southwest
Airlines (C), 575-118
- Southwest
Airlines (D), 575-135
Leverage
Your Opponent’s Partners
- A Hundred-Year
War: Coke vs. Pepsi—1890s-1990s, 799-117
- Coca-Cola
vs. Pepsi-Cola and the Soft Drink Industry, 391-179
- Dell Computer
Corp., 596-058
- Matching
Dell, 799-158
Leverage
Your Opponent’s Competitors
-
Netscape
Communications Corp. in 1997, SM42
-
The
Browser Wars—1994-1998, 798-094
-
The
World VCR Industry, 387-098
-
Retail
Financial Services in 1998: Charles Schwab, 799-052
-
Retail
Financial Services in 1998: Fidelity Investments, 799-053
Chapter
5: Palm Computing
- Palm Computing,
Inc. (A), 396-245
- Palm Computing,
Inc.—1995: Financing Challenges, 898-090
- Palm Computing:
The Pilot Organizer, 599-040
- Handspring,
801-112
Chapter
7: CNET Networks
Chapter
8: Sumo Strategy
Unnerve
the Competition
- Du Pont’s
Titanium Dioxide Business (A), 390-112
- Du Pont's
Titanium Dioxide Business (B), 390-114
- Du Pont's
Titanium Dioxide Business (C), 390-115
- Du Pont's
Titanium Dioxide Business (D), 390-116
- Du Pont’s
Titanium Dioxide Business (E), 390-117
- Du Pont's
Titanium Dioxide Business (F), 797-078
Lock
‘Em Up
- Pepsi
vs. Coke in Venezuela, BAB023
- Newell
Co.: Corporate Strategy, 799-139
- Microsoft—2000,
700-071
- The Browser
Wars—1994-1998, 798-094
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