(* formerly Leonard-Barton)
Boston, Massachusetts 02163
M. A. Harvard University (Honorary), 1992
Ph.D. Stanford University, Stanford, CA, 1979
M.A. University of Virginia, Charlottesville, VA, 1968
B.A. Principia College, Elsah, IL, summa cum laude, 1963
Principal Fields of Interest:
The generation and management of knowledge: 1) transfer of knowledge/expertise across professional, cultural and geographic boundaries; 2) design, development and commercialization of new technologies; 3) development of strategic technological capabilities; 4) management of creative teams.
|Harvard Business School||William J. Abernathy Professor of Business Administration||1994 - 2004|
|Harvard Business School||Professor||1993 - 1994|
|Harvard Business School||Associate Professor||1989 - 1993|
|Harvard Business School||Assistant Professor||1983 - 1989|
|M.I.T. Sloan School of Management||Assistant Professor||1981 - 1983|
|SRI International||Policy Analyst||1979 - 1980|
|Stanford University||Research Associate||1978 - 1979|
|Stanford University||Research Assistant/Teaching Assistant||1975 - 1978|
|Founder/Manager||Jakarta Business Bulletin||1972 - 1975|
|Self||Free-lance Journalist in Thailand, Indonesia||1971 - 1975|
|U.S. Peace Corps||Volunteer: University Teacher||1965 - 1967|
Board of Directors: American Management Systems, Fairfax, Virginia 1992--2004
Gannett Communications 1997—99
Boards: Product Development and Management Association 2002--present;
Daimler-Chrysler, Stuttgart, Germany 1999--2001;
ViOS 1999-2000; Nordia 1999-2001; Creative Realities; 2004-present.
Ash Foundation 2004- present.
Industrial Consulting Record (Selected Companies):
Boise-Cascade Johnson & Johnson
Markem Eastman Kodak
Shell Oil Millipore
Monsanto Delphax Systems
AT&T Bell Laboratories Digital Equipment Corporation
IBM Arthur D. Little
U.S. West Exxon Corporation
Raytheon Missiles Champion Paper
Jet Propulsion Laboratory MITRE Corporation
3M California State Energy Commission
Research in China, Japan, Singapore, Hong Kong, Philippines
Consultant, U.S. Agency for International Development:
Jamaica, Indonesia, Thailand
Visiting Professor, Athens Laboratory for Business Administration, Greece
Consultant, National Swedish Board for Technical Development
Member, Stanford University Science and Technology delegation to China
Visiting Professor, University of St. Gallen, Switzerland
Ten years experience in Indonesia and Thailand, working for private and public sector organizations.
Languages: Thai, Indonesian, French
Massachusetts Technology Collaborative, 1996-1997.
National Academy of Sciences Steering Group on Management of Engineering
and Technology: Presentation: "The Management of Technology", 1989.
National Research Council: Panel on Barriers to Adoption of New Infrastructure Technology Committee on National Urban Policy, 1987.
National Science Foundation Oversight Panel for Annual Science and Technology Report to Congress, 1982.
National Academy of Sciences Committee on the Behavioral and Social Aspects of Energy Consumption and Production, 1981 - 1983.
Testimony before House Subcommittee on Energy Development and Applications, Committee on Science and Technology, February 1980.
Member, Editorial Board:
The International Journal of Innovation Management
Journal of Engineering and Technology Management
Journal of High Technology Marketing
The Journal of Knowledge Management
The Journal of New Product Development
Organization Science (Senior Editor, 1992-94)
Ad hoc Reviewer for:
National Science Foundation
Journal of Consumer Research
IEEE Transactions on Engineering Management
Administrative Science Quarterly
Academy of Management Journal
Strategic Management Journal
Technology and Innovation Management Division, Academy of Management (Executive Committee, 1997-1999); Information Technologies Steering Group, Marketing Science Institute; International Communication Association; Association for Consumer Research; IEEE (The Institute of Electrical and Electronics Engineers); The Institute of Management Sciences.
Subjects Taught at M.I.T.:
Research and Development Management
Managing the Diffusion of Innovations
International Technology Transfer
Subjects Taught at Harvard in M.B.A. and Executive Programs:
Knowledge Management; Leveraging Corporate Capabilities
Managing Global Opportunities; Managing International Collaboration
Enhancing Corporate Creativity
Developing and Managing Technology (New Product and Process Development)
Technology and Operations Management
Leading Product Development
Deep Smarts: How to Cultivate and Transfer Enduring Business Wisdom with Walter Swap,
Boston, MA: Harvard Business School, 2005. Multiple translations.
When Sparks Fly: Harnessing the Power of Group Creativity, with Walter Swap, Boston, MA:
Harvard Business School Press, Paperback ed., 2005. Awarded “Best Book on
Creativity” by the European Association for Creativity and Innovation.
When Sparks Fly: Igniting Group Creativity, with Walter C. Swap, Boston, MA: Harvard Business School Press, 1999.
Translations: Portuguese edition Brazil: Artmed Editora Ltda., 2001, 2003; Chinese 2001; Korean 2001; Spanish, 2001.
Wellsprings of Knowledge: Building and Sustaining the Sources of Innovation, Boston, MA: Harvard Business School Press, 1995. Reissued in paperback, 1998.
Translations: Portuguese edition: Nascentes do Saber: Criando e sustentando as fontes de inovação Rio de Janeiro: Fundação Getulio Vargas, 1998; Chinese 1998; Japanese 2001; Indonesian, Dutch.
“How to Salvage Your Company’s Deep Smarts,” in CIO, May 1, 2005.
“Deep Smarts: Experience-Based Knowledge,” with Walter Swap, in Executive Update
“Deep Smarts,” with Walter Swap, in Harvard Business Review September, 2004; Reprint
“Resource Allocation Beyond Firm Boundaries: A Multi-level Model for Open Source
Innovation” with Simon Grand, George von Krogh and Walter Swap, in LRP:
long range planning, Vol. 37, No. 6, 591-610, December 2004.
“The Apprentice -- and the Knowledge Coach” in Sloan Management Review July, 2004
on technology and distance in education at the Harvard Business School,” with
Brian DeLacey, in. Educational Technology & Society 5 (2) 2002, ISSN 1436-4522.
“The Limitations of Listening” in Harvard Business Review, Vol. 80, No. 1, 93, January 2002.
“Using Mentoring and Storytelling to Transfer Knowledge in the Workplace,” with
Walter C. Swap, Mary Shields, and Lisa Abrams, in Journal of Management and Information Systems, Vol. 18, 95-114, Summer 2001.
“Gurus in the Garage” with Walter C. Swap, in Harvard Business Review,
Vol. 78, No. 6, 71-82, November/December 2000. Reprint #R00609.
“The Role of Tacit Knowledge in Group Innovation” with Sylvia Sensiper, in California Management Review, Vol. 40, No. 3, 112-132, Spring 1998. Reprint #CMR111.
Reprinted with new introduction in Strategic Management of Intellectual Capital and Organizational Knowledge, eds. C. W. Choo and N. Bontis. New York: Oxford University Press, March 2002.
“Spark Innovation Through Empathic Design” with Jeffrey Rayport, in Harvard Business Review, Vol. 75, No. 6,102-113, November/December 1997. Reprint #97606.
“Mining Knowledge Assets for Innovation” in Knowledge Management, Issue 1, Vol. 1, 11-13, August/ September 1997.
“Putting Your Company’s Whole Brain to Work” with Susaan Straus, in Harvard Business Review, Vol. 75, No. 4, 110-122, July/August 1997. Reprint #97407. Reprinted in Harvard Business Review on Knowledge Management, Boston, MA: Harvard Business School Press,1998. Reprinted in Delivering Results: A New Mandate for Human Resources Professionals, ed. David Ulrich, Boston: Harvard Business School Press, 1998.
"How to Integrate Work and Deepen Expertise" with H. Kent Bowen, Kim B. Clark, Charles A.
Holloway, and Steven C. Wheelwright in Harvard Business Review, Vol. 72, No. 5, 121-
130, September/October 1994. Reprint #94502. Reprinted in The Work of Teams, ed.
John Katzenbach. Boston: Harvard Business School Press, Fall 1998.
"Is it Too Late for Pacer to Change Course?" with others, response to "When New Products and Customer Loyalty Collide," in Harvard Business Review, 25-28, November/December 1993.
"Developer-User Interaction and User Satisfaction in Internal Technology Transfer" with Deepak Sinha, in Academy of Management Journal, Vol. 36, No. 5, 1125-1139, 1993.
"Management of Technology and Moose on Tables" in Organization Science 3, No. 4, 556-558, 1992.
"The Factory as a Learning Laboratory" Sloan Management Review Vol. 34, No. 1, 23-38, 1992. Reprinted in Managing Learning, eds. Christopher Mabey and Paul Iles. London: Routledge, 1995. Reprinted in Core Competency-Based Strategy, eds. Andrew Campbell and Kathleen Sommers Luchs. London: International Thomson Business Press, 1997.
"Core Capabilities and Core Rigidities: A Paradox in Managing New Product Development" Strategic Management Journal, Vol. 13, Summer Special Issue, 111-125, 1992. Reprinted in Organizational Capability and Competitive Advantage, eds. William Lazonick and William Mass. London: Edward Elgar Publishing Ltd., 1995. Reprinted in Managing Strategic Innovation and Change: A Collection of Readings, eds. Michael L. Tushman and Philip Anderson. New York: Oxford University Press, 1997. Winner, Best Paper Prize, 2001. Reprinted in The International Library of Critical Writings on Business and Management, ed. Julian Birkinshaw. London: Edward Elgar Publishing Ltd., 2003. Reprinted in The Management Of Innovation, ed. John Storey. London: Edward Elgar Publishing Ltd., Summer 2004.
"Inanimate Integrators: A Block of Wood Speaks" in Design Management Journal, Vol. 2, No. 3, 61-67, Summer 1991.
"The Role of Process Innovation and Adaptation in Attaining Strategic Technological Capability" in International Journal of Technology Management, Vol. 6, Nos. 3/4, 303-320, 1991.
"Beating Murphy's Law" with W. Bruce Chew and Roger E. Bohn in Sloan Management Review, Vol. 32, No. 3, 5-16, 1991.
"A Dual Methodology for Case Studies: Synergistic Use of a Longitudinal Single-Site with Replicated Multiple-Sites" in Organization Science, Vol. 1, No. 3, pp. 1-19, 1990. Reprinted in Longitudinal Research Methods, eds. George P. Huber and Andrew H. Van de Ven, Sage Publications, 1995.
"Implementation Characteristics in Organizational Innovations" in Communication Research, Vol. 15, No. 5, October 1988. Reprinted in Innovation in View of Europe '92.
"Implementation as Mutual Adaptation of Technology and Organization" in Research Policy, Vol. 17, No. 5, October 1988.
"Managerial Influences in the Implementation of a New Technology" with Isabelle Deschamps in Management Science, Vol. 34, No. 10 pp. 1-13, October 1988.
"Putting Expert Systems to Work" with John Sviokla, in Harvard Business Review, Vol. 66, No. 2, March/April 1988.
"The Case for Integrative Innovation: An Expert System at Digital" in Sloan Management Review, Vol. 29, No. 1, pp. 7-19, October/November 1987.
"Implementing Structured Software Methodologies: A Case of Innovation in Process Technology" in Interfaces, 17: 3, pp. 6-17, May/June 1987
"The Implementation of New Technologies" with William Kraus, in Harvard Business Review, November/December 1985. Reprinted in William Mayon-White, Planning and Management Change. London: Harper and Row, 1986.
"Experts as Negative Opinion Leaders in the Diffusion of a Technical Innovation" in Journal of Consumer Research, Vol. 11, No. 4, March 1985.
"Diffusing Innovations When the Users are not the Choosers: The Case of Dentists" in Knowledge: Creation, Diffusion, Utilization, Vol. 6, No. 1, pp. 89-111, September 1984.
"Swedish Entrepreneurs in Manufacturing Firms and Their Sources of Information" in Research Policy, Vol. 13: pp. 101-114, 1984.
Simplicity Lifestyles and Energy Conservation" in Journal of Consumer
Vol. 8, December 1981.
"Testing Social Theories in Marketing Settings" with Everett M. Rogers, in American Behavioral Scientist, Vol. 2l, No. 4, March/April 1978.
“Innovation as a Knowledge Generation and Transfer Process” in Communication of Innovations:
A Journey with Everett M. Rogers, eds. Arvind Singhal and Jim Dearing. Thousand Oaks,
CA: Sage Publications, in press.
“Market Research in New Product Development,” in Handbook of Knowledge Creation and
Management, eds. Ikujio Nonaka, Kazuo Ichijo. New York: Oxford University Press,
“Operating as a Knowledge System” in Knowledge Capital: How Knowledge-Based Enterprises Really Get Built, ed. Jay L. Chatzkel. New York: Oxford University Press, pp. 24-39, 2003.
"Core Capabilities and Core Rigidities: A Paradox in Managing New Product Development" reprinted in The Management Innovation, ed. John Storey. London: Edward Elgar Publishing Ltd., 2003.
"The Value of 'Been There, Done That’” with Walter C. Swap, in Leading for Innovation and Organizing for Results, eds. F. Hesselbein, M. Goldsmith, I. Somerville. San Francisco: Jossey-Bass, pp. 165-176, 2001.
"Tacit Knowledge, Unarticulated Needs, and Empathic Design in New Product Development" in Knowledge Management, Classic and Contemporary Works, eds. Daryl Morey, Mark Maybury, and Bhavani Thuraisingham. Boston: The MIT Press, 2000.
"Core Capabilities" in The Handbook of Technology Management, ed. Richard Dorf. Boca Raton: CRC Press, 1997.
"Virtual Teams: Using Communications Technology to Manage Geographically Dispersed Development Groups" with Paul Brands, Amy Edmondson, and Justine Fenwick, in Sense and Respond: Capturing Value in the Network Era, eds. S.P. Bradley and R. L. Nolan. Cambridge: Harvard Business School Press, 1997.
"Alliance Clusters in Multimedia: Safety Net or Entanglement?" with Benjamin Gomes-Cassares, in Competing in the Age of Digital Convergence, ed. D.B Yoffie. Cambridge: Harvard Business School Press, 1997.
"Commercial Technology: Imaginative Understanding of User Needs" with Edith Wilson and John Doyle, in Engines of Innovation: U.S. Industrial Research at the End of an Era, eds. Richard Rosenbloom and William J. Spencer. Cambridge: Harvard Business School Press, 1996.
"How to Integrate Work and Deepen Expertise" with H. Kent Bowen, Kim B. Clark, Charles Holloway and Steven Wheelwright, in The Product Development Challenge, eds. Kim Clark, Steven Wheelwright. Boston: Harvard Business School, 1995.
"Modes of Technology Transfer" in Technology Strategies in the Nineties: A Tricontinental Handbook, eds. Gerard Pogorel and Jose Allouche. Milan: Franco Angeli, 1995.
"Developing New Process Capabilities" with Warren Smith in Managing Technology and Innovation, eds. William Souder and J. Daniel Sherman. New York: McGraw Hill, 1994.
"Core Capabilities and Core Rigidities" with others in The Perpetual Enterprise Machine, eds. Kent Bowen, Kim Clark, Charles Holloway, and Steven Wheelwright. New York: Oxford University Press, 1994.
"Guiding Visions" with others in The Perpetual Enterprise Machine, eds. Kent Bowen, Kim Clark, Charles Holloway, and Steven Wheelwright. New York: Oxford University Press, 1994.
"The Intra-organizational Environment” in Technology Transfer: A Communication Perspective, eds. Frederick Williams and David Gibson. Newbury Park, CA: Sage Publications, pp. 43-62, 1990.
"Implementing New Production Technologies: Exercises in Corporate Learning” in Managing Complexity in High Technology Organizations , eds. Mary Ann Von Glinow and Susan Mohrman. New York: Oxford University Press, pp. 160-187, 1990.
"Marketing Advanced Manufacturing Processes," with Janis Gogan in Implementing Advanced Technology, ed. Donald Davis. San Francisco: Jossey-Bass, 1986.
"The Diffusion of Residential Solar Equipment in California," in Marketing Solar Energy Innovations, ed. Avraham Shama. New York: Praeger Press, 1981.
"Diffusion of Energy Conservation Technologies," with others in Consumers and Energy Conservation: International Perspectives on Research and Policy Options, ed. John Claxton. New York: Praeger Press, 1981.
In Administrative Science Quarterly, 1987. Implementing New Technologies: Choice, Decision and Change in Manufacturing, Review of: eds. Ed Rhodes and David Wield.
In Environment and Behavior, September 1982, 616-619. Innovation Diffusion: A New Perspective (1981). Review of: Lawrence Brown.
Leonard-Barton, Dorothy, Everett M. Rogers, Tamar Avi-Itzhak, and Ila Patel in The Potential Market for Solar Equipment Among California Homeowners, Final Report to the California Energy Commission. Stanford University: Institute for Communication Research, l980.
Rogers, Everett M., Victor Walling, Dorothy Leonard-Barton, and David Gibson, in Modeling Technological Innovation in Private Firms: The Solar and Microprocessor Industries in Northern California, Report to the Innovation Processes and Their Management Group, National Science Foundation, l980.
Print Interviews (selected):
“Product Development: Thought Leaders,” in Chief Executive, Special Issue: Technology and
the CEO, 1997, p. 37.
“They Have a Better Idea - - Do You?” in Fast Company, August/September 1997, pp. 73-79.
“Building and Sustaining the Sources of Innovation: An Interview with Dorothy Leonard,” in Strategy and Leadership, July/ August 1997, Vol. 25, No. 4, pp. 22-27.
“Growth Forum: Deep Needs and the Fuzzy Front End,” in PDMA Visions, July 1997, Vol. XXI, No. 3, pp. 6-7.
“Leading Lights: Innovation Expert Dorothy Leonard-Barton,” in Knowledge, Inc., July 1996, Vol. 1, No. 3, pp. 8-10.
Creativity: Managing Groups for Creativity & Innovation: CD (Hybrid Windows & Macintosh)
Content expert for this interactive, multimedia, management training program and reference tool on CD-ROM. Winner of two CINDY (Cinema in Industry) Awards:
GOLD for the Business Training category
BRONZE for Production Design
Interactive electronic teaching cases:
Knowledge Management (Three companies: Electronic Arts, IDEO and Pentafour) 9-699-149
Silicon Graphics 2-397-702
Emerson Electric in China (Multi-Media and Paper) 1-694-064
Best Buy: The Innovation Initiative 9-605-703
Knowledge Management at JPL
Retirement at JPL
Empathic Design Series: Interval Research, An 1-696-507
Interview with David Liddle, Ph.D., President
Creative Abrasion: Microsoft Corp., An Interview 1-696-505
Reference Business Unit
Creative Abrasion: Nissan Design International, 1-696-504
An Interview with Gerald P. Hirshberg,
Creative Abrasion: Xerox PARC (Palo Alto Research 1-696-056
Center): Interview with J. S. Brown, R. Gold,
and G. Kiczales, (Video)
Written Cases Number Teaching Note
Best Buy Co. Inc. (A): An Innovator’s Journey 9-604-043
and the Jet Propulsion Laboratory (JPL)
Zaplet, Inc. (A) 9-601-165 5-602-090
Verge Software (A), (B) 9-601-065
Garage.com (A), (B), Video 9-601-064
Mercer Management Consulting’s Grow to be Great 9-697-084
(A), (B), (C) 9-697-087
TITLE Partnering for New Product Realization at
Best Instruments Corporation 9-697-075
American Management Systems Knowledge Centers 9-697-068
Black Sun Interactive, Inc.: Creating 3D 9-697-067
Details (A): Designing an Articulating Keyboard Support 9-695-033
Emerson Electric in China (Multi-Media and Paper) 1-694-064
Hewlett-Packard: Singapore (A), (B), (C) (D) 9-694-035 5-697-033
Commercializing Technology: Imaginative 9-694-034
Understanding of User Needs (Note)
Manufacturing at ALZA: The Right Prescription (A), 9-694-019
(B), (C) 9-694-020
Allegheny-Ludlum: Research and Engineering 9-692-027 5-692-049
Developing Strategic Technological Competencies
Course Overview 5-692-079
Module One: Formulating Technology Strategy 5-692-062
Module Two: Developing Technological 5-692-063
Module Three: Acquiring Technology 5-692-064
Module Four: Implementing New Technical 5-692-065
Systems and Organizational Change
MCC: The Packaging and Interconnect Program 9-692-020 5-692-052
(A), (B) 9-693-066
Chaparral Steel: Rapid Product and Process 9-692-018 5-692-047
Ceramics Process Systems Corporation (A) 9-691-028 5-692-048
The Manufacturing Learning Laboratory at 9-690-032 5-692-059
Digital Equipment Corporation (A), (B), 9-690-054
The Carnegie Group 9-690-033 5-692-051
Monsanto's March Into Biotechnology 9-690-009 5-692-045
(A), (B), (B) (Abridged), (C) 9-692-066
Skunkworks at Digital Equipment Corporation: 9-687-051 5-692-046
The Tale of XCON
Solagen: Process Improvement in the 9-687-020 5-692-060
Manufacture of Gelatin
A New CAE System for Shield Electronics 9-687-081 5-692-055
New Technology at World Aluminum Corp.: 9-687-050 5-692-053
The Jumping Ring Circulator
Smartwave (B): Implementing an Expert System 9-187-063
at Digital Equipment Corporation
Western Electric at Merrimack Valley 9-684-072
Westcott Communications: EXEN (A) Harvard Graduate School of Education
Huysman, Marleen, Dorothy Leonard and Allison Nicolle, “Towards a Learning Perspective
On Knowledge/Technology Transfer through Corporate Acquisitions.” Proceedings of the
35th Hawaii International Conference on System Sciences, 2002.
Leonard, Dorothy A. and Brian J. DeLacey. "Designing Hybrid Online/In-Class Learning Programs for Adults." Harvard Business School Working Paper Series, No. 03-036, 2002.
Leonard, Dorothy A. and Brian J. DeLacey. "Technology and Mediated Learning at HBS: Dispersed Learning in Executive Education.” Harvard Business School Working Paper Series, No. 02-017, 2001.
Ph.D. Thesis Supervision:
Deborah Sole, “Knowledge Sharing Practices in Dispersed, Crossfunctional Teams,” 2001 expected.
Warren Smith, “Organizational Learning of Technology and the Dual Roles of Physical Modeling: Paradigmatic Reinforcement and Technological Discontinuities,” 1996.
Clayton Christensen, "The Innovator's Challenge: Understanding the Influence of Market Environment on Processes of Technology Development in the Rigid Disk Drive Industry," 1992.
Donna Stoddard, "Information Technology and Design/Manufacturing Integration," 1991.
Mark Keil, "Managing MIS Implementation: Identifying and Removing Barriers to Use," 1991.
James McGee, "Implementing Systems Across Boundaries," 1990.
Isabelle Deschamps, "Developing New Technologies in a De-maturing Commodity Producer: An Empirical Study," 1990.
Janis Gogan, "Personal Computers in Organizations: Determinants of Usage Behavior," 1988.
John Sviokla, "Planpower, XCON and Mudman: An In-depth Analysis into Three Commercial Expert Systems in Use," 1986.
Nan Langowitz, "An Exploration of Production Problems in the Initial Commercial Manufacture of New Products," 1986.
Stephen Barley, "The Professional, The Semiprofessional, and the Machine: Computer-based Imaging Modalities in Radiology," 1984.
Kumar Nochur, "Transfer of Technologies from a Central R&D Facility to Operating Divisions," 1984.
Jack Homer, "The Emergence of New Medical Technologies: A Dynamic Framework for Policy Analysis," 1983.
Julian Villalba, "Technological Strategies in a State-owned Enterprise: The Case of the Venezuelan Petroleum Industry," 1982.